Reviews

We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
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Needed wheel alignment, was recommended from Discount Tire cause of abnormal wear. I got in following day, polite, courteous. Got car on rack, made adjustments, then came and got me to show me some problems they found on inspection. Broken head of screw in oil pan. Also see adjustments made to vehicle. Gave me discount on alignment. Car drives great.

— Keith B., Crystal Lakr, IL


I had my oil changed and I was in and out in no time. They did a great job.

— Thomas T., Algonquin, IL


amazing service there my boyfriend works there and told me to bring my car there didnt get a discount lol but it is to be expected with men that need to make there money and was willing to pay any price but all the techs there are amazing at there job and are very reasonable with pricing i recommend coming to tuffys with any care issues because they are they best in town when it comes to customer service, pricing, and quality work

— Amber p., lake in the hills , IL


A hose broke on my Uplander Van an I had it towed to them. They were extremely helpful and professional in getting it fixed at the best possible price. Gave me a lift to and from my condo.I will be going to them for all my work as well as for maintenance. They are part of the Tuffy national brand but locally owned and operated, which is always a plus in my book. And good coffee in the waiting room.

— Mike K., Lake in the Hills, IL


Excellent service, they did the brakes on one of my cars, and new tire, and wheel alignments on 2 of my cars. The cars track great. The tires they recommended for me are great, better ride than the original tires.They also helped me out when I had a flat when leaving for a trip.Fixed it and got me on my way within the hour. They are very service orientated and are willing to help find the best solution to what you need.

— Perry K., Crystal Lake, IL


This Tuffy (Lake in the Hills) came up in my search for exhaust work. I had an axle back system for my Ford Edge. It was not a simply bolt-on and need some custom working to install/mount it. In the end I'm pleased with the work and experience. Thanks Ron.

— Vince K., Elgin, IL


Saved the day on the first "Polar Vortex" day in December. Early Monday morning call, owner off having his own Polar Vortex crisis...took me as a walk-in, settled my problem within 30 minutes and with a smile on their faces, despite all the stress of the morning. I would definitely recommend Tuffy's!!

— Lori S., Algonquin, IL


We have been using this location for years but the new management is so pleasant and helpful to work with! They are capable of servicing domestic cars as well as high end foreign cars. Their prices are very reasonable and most important, its done right.

— Chris K., Crystal Lake, IL


GREAT GREAT SERVICE. It is so nice to have an automotive center like Tuffy that is so very dependable. The manager and owner are knowledgeable, friendly and most importantly, HONEST.

— marilyn H., Crystal Lake, IL


We have been very happy here!

— Jill L., LITH, IL


EXCELLENT this is the second time I have had an emergency problem with my car and not only did you take my car immediately but gave me a ride home both times and fixed my car the same day! Everyone I spoke with were VERY nice, informative, knowledgeable, courteous, and prompt!!! I can not Thank you enough, I work over an hour away and can't be without my car. Your location and hours are very convenient and prices are better than what I paid in the city. Thank you again!!

— Cheryl H., Lake in the Hills, IL


I called several different places and rceived a wide range of prices. I decided to have my vehicle serviced at Tuffy's in Lake in the Hills IL because of the way i was treated on the phone by their manager. The service was wonderful and I will continue to use them exclusively. Thanks!

— John G., Lake in the Hills, IL


These folks do an exceptional job for a reasonable price. I wouldn't go anyplace else for this work, and I work for a car dealer. Thanks for your usual great job!

— Doug H., Lake in the Hills, IL

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