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A couple of months ago I went to Tuffy in Lake in the Hills, to have my car serviced. They were very courteous and I was very happy with the work. This was my very first visit there. I give them an A+

— Eleni S., Algonquin, IL

I was shipping my car in 2 days and had a fuel leak. The guys got me in right away and took care of it while I waited. Thanks to Sean and the guys there.

— Michael M., Lake in the HIlls, IL

Outstanding service all around. Great price, quality service, and Buddy made sure customer satisfaction was priority.

— Dan H., Lake in the Hills, IL

— Cathy A., Lake In The Hills, IL

I’ve been bringing the family cars to Tuffy’s for over ten years. They are always friendly, quick service, explain everything and most importantly HONEST. I have never felt that I was sold any service that I really didn’t require. They offer a one year road side service with any purchase, even a simple oil change, which thankfully I’ve never had to use but it’s nice to know that it’s there if I ever needed it. I would highly recommend Tuffy’s to everyone.

— Alice A., Crystal Lake, IL

My car needed regular maintenance and an overall inspection. Rather than pay premium prices at the dealership, I decided to take my car to Tuffy in Lake in the Hills based on a previous, positive experience at this location. I made the right decision. I thought that my car needed its tires rotated, but Buddy, the manager, inspected the treads and rightly advised that rotation wasn't yet needed. In the interest of good customer service, Buddy deducted the cost of the rotation from the agree-upon coupon price. My oil and filter change was finished within an hour, and the inspection results indicated that no further repairs were needed at this time. Tuffy Lake in the Hills continues to be trustworthy and reasonably-priced. If you haven't already, I recommend giving them a try.

— Susan L., Lake in the Hills, IL

Came in for an alignment and the guy's did a thorough inspection of my vehicle and brought some very important things to my attention that should be addressed. Extremely professional and didn't feel pressured at all. Very fair and really honest which is rare in the car industry. I was very impressed and would highly recommend Tuffy's to anyone who needs work done.

— Jim G., Algonquin , IL

Buddy at your Lake In Hills location provided great customer service. Fast service. Great team of service techs!

— Dina M., Algonquin , IL

First time here and was impressed. I will try them again.

— Paula T., LITH, IL

These guys are very good and are honest. I highly recommend them.

— Dan B., Lake in the Hills, IL

I found this place about a yr ago, n am very happy. I had some agravation from a old machanic that road my pockets, leading me to look for a new one. I found Tuffy's. The guys here are very proffesional, nice, n not pushy. They check whatcha want them too, n a little extra. Offer their assistance, but dont force whats not nessesary right away. I truly recomend this place, n will continue to have them doing my services.

— Jamie J., Lake in in the Hills, IL

I called to ask for a quote on brakes because another place quoted me $1000. They mentioned coming in for a free estimate to see what I really needed. It was so worth it. They were honest and gave me a quote on what I actually needed which was 50% less than what the other place quoted. I would highly recommend. Very impressed!

— Melissa S., Algonquin, IL

Needed wheel alignment, was recommended from Discount Tire cause of abnormal wear. I got in following day, polite, courteous. Got car on rack, made adjustments, then came and got me to show me some problems they found on inspection. Broken head of screw in oil pan. Also see adjustments made to vehicle. Gave me discount on alignment. Car drives great.

— Keith B., Crystal Lakr, IL

I had my oil changed and I was in and out in no time. They did a great job.

— Thomas T., Algonquin, IL

amazing service there my boyfriend works there and told me to bring my car there didnt get a discount lol but it is to be expected with men that need to make there money and was willing to pay any price but all the techs there are amazing at there job and are very reasonable with pricing i recommend coming to tuffys with any care issues because they are they best in town when it comes to customer service, pricing, and quality work

— Amber p., lake in the hills , IL

A hose broke on my Uplander Van an I had it towed to them. They were extremely helpful and professional in getting it fixed at the best possible price. Gave me a lift to and from my condo.I will be going to them for all my work as well as for maintenance. They are part of the Tuffy national brand but locally owned and operated, which is always a plus in my book. And good coffee in the waiting room.

— Mike K., Lake in the Hills, IL

Excellent service, they did the brakes on one of my cars, and new tire, and wheel alignments on 2 of my cars. The cars track great. The tires they recommended for me are great, better ride than the original tires.They also helped me out when I had a flat when leaving for a trip.Fixed it and got me on my way within the hour. They are very service orientated and are willing to help find the best solution to what you need.

— Perry K., Crystal Lake, IL

This Tuffy (Lake in the Hills) came up in my search for exhaust work. I had an axle back system for my Ford Edge. It was not a simply bolt-on and need some custom working to install/mount it. In the end I'm pleased with the work and experience. Thanks Ron.

— Vince K., Elgin, IL

Saved the day on the first "Polar Vortex" day in December. Early Monday morning call, owner off having his own Polar Vortex crisis...took me as a walk-in, settled my problem within 30 minutes and with a smile on their faces, despite all the stress of the morning. I would definitely recommend Tuffy's!!

— Lori S., Algonquin, IL

We have been using this location for years but the new management is so pleasant and helpful to work with! They are capable of servicing domestic cars as well as high end foreign cars. Their prices are very reasonable and most important, its done right.

— Chris K., Crystal Lake, IL

GREAT GREAT SERVICE. It is so nice to have an automotive center like Tuffy that is so very dependable. The manager and owner are knowledgeable, friendly and most importantly, HONEST.

— marilyn H., Crystal Lake, IL

We have been very happy here!

— Jill L., LITH, IL

EXCELLENT this is the second time I have had an emergency problem with my car and not only did you take my car immediately but gave me a ride home both times and fixed my car the same day! Everyone I spoke with were VERY nice, informative, knowledgeable, courteous, and prompt!!! I can not Thank you enough, I work over an hour away and can't be without my car. Your location and hours are very convenient and prices are better than what I paid in the city. Thank you again!!

— Cheryl H., Lake in the Hills, IL

I called several different places and rceived a wide range of prices. I decided to have my vehicle serviced at Tuffy's in Lake in the Hills IL because of the way i was treated on the phone by their manager. The service was wonderful and I will continue to use them exclusively. Thanks!

— John G., Lake in the Hills, IL

These folks do an exceptional job for a reasonable price. I wouldn't go anyplace else for this work, and I work for a car dealer. Thanks for your usual great job!

— Doug H., Lake in the Hills, IL

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