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Done Right. Period.
Tuffy Lake in the Hills
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FREE Wi-Fi
We Service All Makes & Models
Your Neighborhood Full Service Repair Facility
We Build Customers For Life!
2 Years / 24,000 Miles Parts & Labor Warranty
59 West Acorn Lane
Lake in the Hills, IL 60156
Lake in the Hills, IL 60156
847-854-9850
Mon-Fri
7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Click for directions
Our Customers' Reviews
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Oct 05, 2019
★★★★★
Called Ken with an involved job for them. Full custom exhaust install, from headers to tailpipe on a truck with 115k in Chicago winters. Couldn't be more pleased with the outcome. While maybe a bit more involved than they bargained for when given an initial quote, the guys in the shop did a great job. The shop owner, Ron, has a background in performance/custom work, and he was hands on and involved throughout to insure fitment met his standards. Communication throughout was great, and the fabrication and tweaking required was certainly worth the time investment. Money well spent with guys that did the install justice.
Called Ken with an involved job for them. Full custom exhaust install, from headers to tailpipe on a truck with 115k in Chicago winters. Couldn't be more pleased with the outcome. While maybe a bit more involved than they bargained for when given an initial quote, the guys in the shop did a great job. The shop owner, Ron, has a background in performance/custom work, and he was hands on and involved throughout to insure fitment met his standards. Communication throughout was great, and the fabrication and tweaking required was certainly worth the time investment. Money well spent with guys that did the install justice.
Sep 30, 2019
★★★★★
I have been going to this tuffy for 3 years since i moved up this way, always great service and repairs done right. I recently took my mom here for her car. They treated her fairly and with much respect. Plus took care of her car !!!
I have been going to this tuffy for 3 years since i moved up this way, always great service and repairs done right. I recently took my mom here for her car. They treated her fairly and with much respect. Plus took care of her car !!!
Sep 26, 2019
★★★★★
My first time getting auto repair done at a professional shop in 65 years. After much research, I picked the right place! Professional, honest,friendly, fast and excellent brake repairs. Highly recommend Tuffy, Lake in the Hills. Well done guys!
My first time getting auto repair done at a professional shop in 65 years. After much research, I picked the right place! Professional, honest,friendly, fast and excellent brake repairs. Highly recommend Tuffy, Lake in the Hills. Well done guys!
Sep 11, 2019
★★★★★
Fantastic job.. Keith and his team are incredible.
Fantastic job.. Keith and his team are incredible.
Sep 08, 2019
★★★★★
Every time I go there, the people always go above and beyond to help. I have had many jobs done to my car and am always very satisfied. They will even take me home and come back to pick me up when the car is completed. Everyone there is always very helpful . Great customer service.
Every time I go there, the people always go above and beyond to help. I have had many jobs done to my car and am always very satisfied. They will even take me home and come back to pick me up when the car is completed. Everyone there is always very helpful . Great customer service.
Sep 08, 2019
★★★★★
FAST SERVICE DONE RIGHT! The tow truck took longer than these guys did putting an alternator and alternator belt in my car. They worked on my a little bit after closing time to get my car done any other place would have put my car off til Monday. There's no where better to go to. LOVE YOU GUYS! :)
FAST SERVICE DONE RIGHT! The tow truck took longer than these guys did putting an alternator and alternator belt in my car. They worked on my a little bit after closing time to get my car done any other place would have put my car off til Monday. There's no where better to go to. LOVE YOU GUYS! :)
Sep 07, 2019
★★★★★
I have been getting my car serviced at the LITH location for almost 2 years. In those two years my Enclave has had zero issues and has been on a preventative maintenance plan that has proven to work. I have over 100,000 miles on my car and it drives like a dream because of these guys. No gimmicks. No overselling. Great personalized service with honest feedback on how to keep your car healthy. Always clean and overall great place. I would recommend to anyone who wants to drive safely.
I have been getting my car serviced at the LITH location for almost 2 years. In those two years my Enclave has had zero issues and has been on a preventative maintenance plan that has proven to work. I have over 100,000 miles on my car and it drives like a dream because of these guys. No gimmicks. No overselling. Great personalized service with honest feedback on how to keep your car healthy. Always clean and overall great place. I would recommend to anyone who wants to drive safely.
Aug 26, 2019
★★★★★
I was leery about using Tuffy as in past years I was totally Ripped off. But new owners came in So I thought I would give it a chance. And lucky for me, awesome service , awesome people, And great knowledge. Now I will Get my service from no one else except "TUFFY" 🙂
I was leery about using Tuffy as in past years I was totally Ripped off. But new owners came in So I thought I would give it a chance. And lucky for me, awesome service , awesome people, And great knowledge. Now I will Get my service from no one else except "TUFFY" 🙂
Jul 02, 2019
★★★★★
There was a misunderstanding with a Groupon coupon I purchased. Tuffy Lake in the Hills went above and beyond to make the mishap right. They do care about their customers & I will be back in the future for services & would recommend them to my friends & family.
There was a misunderstanding with a Groupon coupon I purchased. Tuffy Lake in the Hills went above and beyond to make the mishap right. They do care about their customers & I will be back in the future for services & would recommend them to my friends & family.
Jul 01, 2019
★★★★★
Great speedy service they worked with my aftermarket warranty plan and took care of all the details very friendly place
Great speedy service they worked with my aftermarket warranty plan and took care of all the details very friendly place
Jun 26, 2019
★★★★★
I have been going to Tuffy for the past couple of years now, and the service is great! They get the job done in a fast and efficient manner. The staff are extremely friendly and never pushy. I highly recommend them for your car repair needs.
I have been going to Tuffy for the past couple of years now, and the service is great! They get the job done in a fast and efficient manner. The staff are extremely friendly and never pushy. I highly recommend them for your car repair needs.
Jun 26, 2019
★★★★★
Jun 24, 2019
★★★★★
We have been going to Tuffy for years, and am always impressed by the people who work there and the quality of the work done. They are always timely, and work to get your vehicle back to you as soon as possible. They have even remained late past closing to get the job done for us, on more than one occasion. We highly recommend using Tuffy in Lake in the Hills.
We have been going to Tuffy for years, and am always impressed by the people who work there and the quality of the work done. They are always timely, and work to get your vehicle back to you as soon as possible. They have even remained late past closing to get the job done for us, on more than one occasion. We highly recommend using Tuffy in Lake in the Hills.
Jun 05, 2019
★★★★★
Been going to Tuffys for years. Always treated fantastic. Ken Frye definitely takes care of your needs. I highly recommend Tuffys.
Been going to Tuffys for years. Always treated fantastic. Ken Frye definitely takes care of your needs. I highly recommend Tuffys.
Jun 01, 2019
★★★★★
Very friendly and took the time to explain everything to me. I truly appreciated that so much!! I will only take my car there from now on... Also love the coupons!!! Marlow Herron
Very friendly and took the time to explain everything to me. I truly appreciated that so much!! I will only take my car there from now on... Also love the coupons!!! Marlow Herron
May 24, 2019
★★★★★
Really good at focusing on vehicle. Learned a lot about my vehicle from the service
Really good at focusing on vehicle. Learned a lot about my vehicle from the service
May 23, 2019
★★★★★
Great folks here. Awesome service.
Great folks here. Awesome service.
Apr 17, 2019
★★★★★
I went in to the Lake in the Hills Tuffy late afternoon to get an estimate on what i thought was my back brakes making noise. I actually had several safety issues and the team ended up staying late to make sure that i had the best care. Amazing customer service!
I went in to the Lake in the Hills Tuffy late afternoon to get an estimate on what i thought was my back brakes making noise. I actually had several safety issues and the team ended up staying late to make sure that i had the best care. Amazing customer service!
Apr 15, 2019
★★★★★
Having relocated to the northern suburbs I knew of no one and knew no repair shop that I could trust.. I’m so happy I found Tuffy ... I’ve entrusted Tuffy with my vehicle repairs and have been very happy with the service and pricing!! #Tuffy!!!!
Having relocated to the northern suburbs I knew of no one and knew no repair shop that I could trust.. I’m so happy I found Tuffy ... I’ve entrusted Tuffy with my vehicle repairs and have been very happy with the service and pricing!! #Tuffy!!!!
Apr 04, 2019
★★★★★
We are extremely satisfied with our experience at Tuffy. Our car runs as brand new after we had it serviced. They treated us kindly, patiently, and generously. Although it is more than 50 miles away, it was definitely worth the trip. Will be going back in the future.
We are extremely satisfied with our experience at Tuffy. Our car runs as brand new after we had it serviced. They treated us kindly, patiently, and generously. Although it is more than 50 miles away, it was definitely worth the trip. Will be going back in the future.
Mar 29, 2019
★★★★★
Mar 12, 2019
★★★★★
I've been going to Tuffy now for 3 years. Each time I've been in for service, they have never tried to up sell me on any unnecessary things. There always straight forward. I recommend them for any service on your vehicles.
I've been going to Tuffy now for 3 years. Each time I've been in for service, they have never tried to up sell me on any unnecessary things. There always straight forward. I recommend them for any service on your vehicles.
Feb 16, 2019
★★★★★
Great job fixing my car. Great service. I will always bring my car to Tuffys. Thank you for your great service.
Great job fixing my car. Great service. I will always bring my car to Tuffys. Thank you for your great service.
Jan 09, 2019
★★★★★
Had some Clicking on the Engine! Took it in only to find out I needed a New one. KEN Was awesome and took care of it. Upon pickup there was a Minor issue. Fixed it NO CHARGE!Wont go anywhere else ever again!
Had some Clicking on the Engine! Took it in only to find out I needed a New one. KEN Was awesome and took care of it. Upon pickup there was a Minor issue. Fixed it NO CHARGE!Wont go anywhere else ever again!
Jan 09, 2019
★★★★★
They were awesome. Had answers to all my questions did what they said reasonably priced and great customers skills. Kevin helped me out
They were awesome. Had answers to all my questions did what they said reasonably priced and great customers skills. Kevin helped me out
Jan 01, 2019
★★★★★
Kevin was great, took care of my needs. Did everything they said they would at fair price. We’ll go there again when I need anything fixed
Kevin was great, took care of my needs. Did everything they said they would at fair price. We’ll go there again when I need anything fixed
Dec 27, 2018
★★★★★
I went in with a idling problem for my 07 caliber....The problem was diagnosed correctly and repaired. Pricing was completely fair! Everyone there was approachable and friendly...Would definitely recommend
I went in with a idling problem for my 07 caliber....The problem was diagnosed correctly and repaired. Pricing was completely fair! Everyone there was approachable and friendly...Would definitely recommend
Dec 13, 2018
★★★★★
I went and received work on my vehicle three different places within 6 months or less for the same issue. I then went to tuffy and they told me the main issue with my car was that I need an oil pan replacement... problem solved !!!
I went and received work on my vehicle three different places within 6 months or less for the same issue. I then went to tuffy and they told me the main issue with my car was that I need an oil pan replacement... problem solved !!!
Dec 01, 2018
★★★★★
Two other major chains failed to fix the grinding vibration. Tuffy in LITH diagnosed and corrected the issue to my great satisfaction. Even got a ride home and back. Good techs and friendly service.
Two other major chains failed to fix the grinding vibration. Tuffy in LITH diagnosed and corrected the issue to my great satisfaction. Even got a ride home and back. Good techs and friendly service.
Jul 18, 2018
★★★★★
The workers are very respectful and always very nice. The shop is clean. The pricing is fair, the work is done in a timely manner, and they honor all their coupons. A nice neighborhood fair repair shop.
The workers are very respectful and always very nice. The shop is clean. The pricing is fair, the work is done in a timely manner, and they honor all their coupons. A nice neighborhood fair repair shop.
Jun 05, 2018
★★★★★
A couple of months ago I went to Tuffy in Lake in the Hills, to have my car serviced. They were very courteous and I was very happy with the work. This was my very first visit there. I give them an A+
A couple of months ago I went to Tuffy in Lake in the Hills, to have my car serviced. They were very courteous and I was very happy with the work. This was my very first visit there. I give them an A+
Apr 04, 2018
★★★★★
I was shipping my car in 2 days and had a fuel leak. The guys got me in right away and took care of it while I waited. Thanks to Sean and the guys there.
I was shipping my car in 2 days and had a fuel leak. The guys got me in right away and took care of it while I waited. Thanks to Sean and the guys there.
Mar 01, 2018
★★★★★
My car needed regular maintenance and an overall inspection. Rather than pay premium prices at the dealership, I decided to take my car to Tuffy in Lake in the Hills based on a previous, positive experience at this location. I made the right decision. I thought that my car needed its tires rotated, but Buddy, the manager, inspected the treads and rightly advised that rotation wasn't yet needed. In the interest of good customer service, Buddy deducted the cost of the rotation from the agree-upon coupon price. My oil and filter change was finished within an hour, and the inspection results indicated that no further repairs were needed at this time. Tuffy Lake in the Hills continues to be trustworthy and reasonably-priced. If you haven't already, I recommend giving them a try.
My car needed regular maintenance and an overall inspection. Rather than pay premium prices at the dealership, I decided to take my car to Tuffy in Lake in the Hills based on a previous, positive experience at this location. I made the right decision. I thought that my car needed its tires rotated, but Buddy, the manager, inspected the treads and rightly advised that rotation wasn't yet needed. In the interest of good customer service, Buddy deducted the cost of the rotation from the agree-upon coupon price. My oil and filter change was finished within an hour, and the inspection results indicated that no further repairs were needed at this time. Tuffy Lake in the Hills continues to be trustworthy and reasonably-priced. If you haven't already, I recommend giving them a try.
Feb 27, 2018
★★★★★
I’ve been bringing the family cars to Tuffy’s for over ten years. They are always friendly, quick service, explain everything and most importantly HONEST. I have never felt that I was sold any service that I really didn’t require. They offer a one year road side service with any purchase, even a simple oil change, which thankfully I’ve never had to use but it’s nice to know that it’s there if I ever needed it. I would highly recommend Tuffy’s to everyone.
I’ve been bringing the family cars to Tuffy’s for over ten years. They are always friendly, quick service, explain everything and most importantly HONEST. I have never felt that I was sold any service that I really didn’t require. They offer a one year road side service with any purchase, even a simple oil change, which thankfully I’ve never had to use but it’s nice to know that it’s there if I ever needed it. I would highly recommend Tuffy’s to everyone.
Feb 14, 2018
★★★★★
Jan 03, 2018
★★★★★
Outstanding service all around. Great price, quality service, and Buddy made sure customer satisfaction was priority.
Outstanding service all around. Great price, quality service, and Buddy made sure customer satisfaction was priority.
Nov 29, 2017
★★★★★
These guys are very good and are honest. I highly recommend them.
These guys are very good and are honest. I highly recommend them.
Nov 19, 2017
★★★★★
First time here and was impressed. I will try them again.
First time here and was impressed. I will try them again.
Nov 14, 2017
★★★★★
Buddy at your Lake In Hills location provided great customer service. Fast service. Great team of service techs!
Buddy at your Lake In Hills location provided great customer service. Fast service. Great team of service techs!
Nov 08, 2017
★★★★★
Came in for an alignment and the guy's did a thorough inspection of my vehicle and brought some very important things to my attention that should be addressed. Extremely professional and didn't feel pressured at all. Very fair and really honest which is rare in the car industry. I was very impressed and would highly recommend Tuffy's to anyone who needs work done.
Came in for an alignment and the guy's did a thorough inspection of my vehicle and brought some very important things to my attention that should be addressed. Extremely professional and didn't feel pressured at all. Very fair and really honest which is rare in the car industry. I was very impressed and would highly recommend Tuffy's to anyone who needs work done.
Oct 08, 2017
★★★★★
I found this place about a yr ago, n am very happy. I had some agravation from a old machanic that road my pockets, leading me to look for a new one. I found Tuffy's. The guys here are very proffesional, nice, n not pushy. They check whatcha want them too, n a little extra. Offer their assistance, but dont force whats not nessesary right away. I truly recomend this place, n will continue to have them doing my services.
I found this place about a yr ago, n am very happy. I had some agravation from a old machanic that road my pockets, leading me to look for a new one. I found Tuffy's. The guys here are very proffesional, nice, n not pushy. They check whatcha want them too, n a little extra. Offer their assistance, but dont force whats not nessesary right away. I truly recomend this place, n will continue to have them doing my services.
Sep 27, 2017
★★★★★
I called to ask for a quote on brakes because another place quoted me $1000. They mentioned coming in for a free estimate to see what I really needed. It was so worth it. They were honest and gave me a quote on what I actually needed which was 50% less than what the other place quoted. I would highly recommend. Very impressed!
I called to ask for a quote on brakes because another place quoted me $1000. They mentioned coming in for a free estimate to see what I really needed. It was so worth it. They were honest and gave me a quote on what I actually needed which was 50% less than what the other place quoted. I would highly recommend. Very impressed!
Jun 30, 2017
★★★★★
amazing service there my boyfriend works there and told me to bring my car there didnt get a discount lol but it is to be expected with men that need to make there money and was willing to pay any price but all the techs there are amazing at there job and are very reasonable with pricing i recommend coming to tuffys with any care issues because they are they best in town when it comes to customer service, pricing, and quality work
amazing service there my boyfriend works there and told me to bring my car there didnt get a discount lol but it is to be expected with men that need to make there money and was willing to pay any price but all the techs there are amazing at there job and are very reasonable with pricing i recommend coming to tuffys with any care issues because they are they best in town when it comes to customer service, pricing, and quality work
Jun 08, 2017
★★★★★
I had my oil changed and I was in and out in no time. They did a great job.
I had my oil changed and I was in and out in no time. They did a great job.
Jun 01, 2017
★★★★★
Needed wheel alignment, was recommended from Discount Tire cause of abnormal wear. I got in following day, polite, courteous. Got car on rack, made adjustments, then came and got me to show me some problems they found on inspection. Broken head of screw in oil pan. Also see adjustments made to vehicle. Gave me discount on alignment. Car drives great.
Needed wheel alignment, was recommended from Discount Tire cause of abnormal wear. I got in following day, polite, courteous. Got car on rack, made adjustments, then came and got me to show me some problems they found on inspection. Broken head of screw in oil pan. Also see adjustments made to vehicle. Gave me discount on alignment. Car drives great.
Mar 29, 2017
★★★★★
GREAT GREAT SERVICE. It is so nice to have an automotive center like Tuffy that is so very dependable. The manager and owner are knowledgeable, friendly and most importantly, HONEST.
GREAT GREAT SERVICE. It is so nice to have an automotive center like Tuffy that is so very dependable. The manager and owner are knowledgeable, friendly and most importantly, HONEST.
Jan 04, 2017
★★★★★
We have been using this location for years but the new management is so pleasant and helpful to work with! They are capable of servicing domestic cars as well as high end foreign cars. Their prices are very reasonable and most important, its done right.
We have been using this location for years but the new management is so pleasant and helpful to work with! They are capable of servicing domestic cars as well as high end foreign cars. Their prices are very reasonable and most important, its done right.
Dec 21, 2016
★★★★★
Saved the day on the first "Polar Vortex" day in December. Early Monday morning call, owner off having his own Polar Vortex crisis...took me as a walk-in, settled my problem within 30 minutes and with a smile on their faces, despite all the stress of the morning. I would definitely recommend Tuffy's!!
Saved the day on the first "Polar Vortex" day in December. Early Monday morning call, owner off having his own Polar Vortex crisis...took me as a walk-in, settled my problem within 30 minutes and with a smile on their faces, despite all the stress of the morning. I would definitely recommend Tuffy's!!
Nov 09, 2016
★★★★★
This Tuffy (Lake in the Hills) came up in my search for exhaust work. I had an axle back system for my Ford Edge. It was not a simply bolt-on and need some custom working to install/mount it. In the end I'm pleased with the work and experience. Thanks Ron.
This Tuffy (Lake in the Hills) came up in my search for exhaust work. I had an axle back system for my Ford Edge. It was not a simply bolt-on and need some custom working to install/mount it. In the end I'm pleased with the work and experience. Thanks Ron.
Oct 26, 2016
★★★★★
Excellent service, they did the brakes on one of my cars, and new tire, and wheel alignments on 2 of my cars. The cars track great. The tires they recommended for me are great, better ride than the original tires.They also helped me out when I had a flat when leaving for a trip.Fixed it and got me on my way within the hour. They are very service orientated and are willing to help find the best solution to what you need.
Excellent service, they did the brakes on one of my cars, and new tire, and wheel alignments on 2 of my cars. The cars track great. The tires they recommended for me are great, better ride than the original tires.They also helped me out when I had a flat when leaving for a trip.Fixed it and got me on my way within the hour. They are very service orientated and are willing to help find the best solution to what you need.
Sep 30, 2016
★★★★★
A hose broke on my Uplander Van an I had it towed to them. They were extremely helpful and professional in getting it fixed at the best possible price. Gave me a lift to and from my condo.I will be going to them for all my work as well as for maintenance. They are part of the Tuffy national brand but locally owned and operated, which is always a plus in my book. And good coffee in the waiting room.
A hose broke on my Uplander Van an I had it towed to them. They were extremely helpful and professional in getting it fixed at the best possible price. Gave me a lift to and from my condo.I will be going to them for all my work as well as for maintenance. They are part of the Tuffy national brand but locally owned and operated, which is always a plus in my book. And good coffee in the waiting room.
Jul 15, 2016
★★★★★
We have been very happy here!
We have been very happy here!
May 03, 2016
★★★★★
EXCELLENT this is the second time I have had an emergency problem with my car and not only did you take my car immediately but gave me a ride home both times and fixed my car the same day! Everyone I spoke with were VERY nice, informative, knowledgeable, courteous, and prompt!!! I can not Thank you enough, I work over an hour away and can't be without my car. Your location and hours are very convenient and prices are better than what I paid in the city. Thank you again!!
EXCELLENT this is the second time I have had an emergency problem with my car and not only did you take my car immediately but gave me a ride home both times and fixed my car the same day! Everyone I spoke with were VERY nice, informative, knowledgeable, courteous, and prompt!!! I can not Thank you enough, I work over an hour away and can't be without my car. Your location and hours are very convenient and prices are better than what I paid in the city. Thank you again!!
Aug 27, 2014
★★★★★
These folks do an exceptional job for a reasonable price. I wouldn't go anyplace else for this work, and I work for a car dealer. Thanks for your usual great job!
These folks do an exceptional job for a reasonable price. I wouldn't go anyplace else for this work, and I work for a car dealer. Thanks for your usual great job!
Aug 27, 2014
★★★★★
I called several different places and rceived a wide range of prices. I decided to have my vehicle serviced at Tuffy's in Lake in the Hills IL because of the way i was treated on the phone by their manager. The service was wonderful and I will continue to use them exclusively. Thanks!
I called several different places and rceived a wide range of prices. I decided to have my vehicle serviced at Tuffy's in Lake in the Hills IL because of the way i was treated on the phone by their manager. The service was wonderful and I will continue to use them exclusively. Thanks!
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Welcome to Tuffy Lake in the Hills
Tuffy Auto Lake In The Hills, Your Complete Auto Repair & Tire Specialist!
Tuffy Lake In The Hills has established itself as a pillar within the Lake In The Hills, IL community thanks to our unrelenting passion for auto repair done right. Our hard-working team of certified technicians is the best in the business and nothing pleases them more than seeing yet another satisfied customer walk through the door.
No matter the problem, Tuffy Lake In The Hills is the answer! We provide our customers with an abundance of automotive services that include; auto repair, brakes, exhaust, transmission, radiator, suspension, electrical, engine, fuel system and more! For a more extensive inventory of our services please click the service list tab located in the main menu above.
Tuffy Lake In The Hills is also well known for being the Lake In The Hills community's number one certified tire dealer. Whether you are shopping for new tires or simply need a flat tire repaired, Tuffy is your destination! Our customers can choose from an extensive selection of new and used tires and no one beats our technicians when it comes to tire repair services.
At Tuffy, we pride ourselves on the affordability and punctuality our customers have come to expect. All of our rates are fair and honest, and we operate with efficiency to ensure that you are back on the road as soon as possible!
Tuffy loves to reward our customers, so it's natural that our website is full of savings opportunities. For 365 days a year customers can count on finding great quarterly specials on our home page. Furthermore, every month we send out exclusive eSpecial offers to all of our email subscribers!
Looking for a Quick Quote for your auto service needs? Simply fill out the Quick Quote form and one of our technicians will get back to you within 24 hours.
Our goal is to be the best auto repair service center and tire dealer in the Lake In The Hills area.
Give us a call today to schedule an appointment.
