July 21, 2019
When we Lake In The Hills residents get a car repair bill, we really shouldn't be surprised to find “diagnostic fees” as one of the line items. When we get a computer fixed, there is usually a charge for the time it takes to diagnose the problem. When we go to a medical doctor, most of his fee is for his ability to diagnose what's wrong. It's no different with our vehicles.
Some diagnoses are fairly simple. Brake repairs at Tuffy Lake In The Hills usually require only a visual inspection, for instance. But other problems are much more difficult to diagnose. An intermittent engine problem, for example, takes time and expertise to pinpoint.
Modern vehicles have multiple computers that monitor a variety of sensors throughout the vehicle. When one of those sensors has a reading that is higher or lower than the standard parameters, the computer turns on the Check Engine light. Technicians at a service center such as Tuffy Lake In The Hills in Lake In The Hills can scan the engine's computer for a trouble code. This code tells the technician which reading is too high or too low.
That's where some Lake In The Hills residents get confused. They think that this reading concludes the diagnosis, and they don't understand why the diagnostic fee is as much as it is when all the technician did was to scan the computer. But the truth is the trouble code is only the beginning of the diagnostic procedure.
Remember, the trouble code only tells which reading is out of parameter. It doesn't say what is causing the reading to be too high or too low. Your Tuffy Lake In The Hills service technician still has to find the underlying problem. It's a lot like going to the doctor. He can take your temperature and discover that you have a fever, but that doesn't tell him what is causing your fever.
Automotive diagnostic technology can cut down the time it takes to figure out what's wrong with a vehicle that isn't running right. But it doesn't do away with the need for your friendly and knowledgeable Tuffy Lake In The Hills service technician to make a proper diagnosis. Car care, like medical care, still requires the human touch.
Tuffy Lake In The Hills
59 West Acorn Lane
Lake In The Hills, Illinois 60156
847-854-9850

March 29, 2026
You may have heard about an important part of your vehicle's engine called a timing belt, and many know that if that belt breaks, it can cause some very serious engine problems. Not all vehicles have them, and the ones that do generally have smaller engines. The timing belt keeps the engine sy... More

March 22, 2026
When your vehicles battery is dead, it leaves you with that horrible, helpless feeling. A dead battery means it wont hold a charge, and there are several reasons it wont. One is age. Batteries have chemical and electrical systems in them that create power, and as time goes by, they wont work we... More

March 15, 2026
When you push on your brake pedal, you should find your vehicle easy to stop. But at some point, you might notice stopping takes much more pressure on the pedal than it used to. When it gets to that point it becomes a safety issue, and you should bring your vehicle in so we can track down whats... More